Rock Emergency

Rock Emergency was incredibly helpful. They were very responsive, extremely professional and did an unbelievable job with my water damage.

K. Gambeski

Flooded basement from rain storms. Response was immediate. Ryan and Moses were awesome and very professional. Set everything up with insurance company and stayed on schedule. Very highly recommend their service.

D. Wheaton

When Hurricane Irma flooded our home in Jacksonville, Florida, it was bad, and I mean really bad. Our cars were totaled and standing water flooded the inside of our home to about 15". We had never heard of Rock Emergency Services and so we first attempted to contact Servepro. But they would not return our calls, and on one occasion didn't even show up when they said they would. I googled water mitigation and fortunately came upon Rock Emergency Services who came to my house promptly. They looked it with the water meter and explained everything. We agreed on a price which was much less that the other competition. We have a large two story house and they charged us $12,500.00 with the understanding that the insurance would cover it. They came in and cleanly and politely tore out all of the wet drywall, flooring, and trim. They quickly set up fans and dehumidifiers all over the house and explained the entire process to us. The crew were very polite, and well-mannered and gave extreme care not to damage our home, and they respected our time, and were flexible in scheduling the monitoring of the process. At one time I offered the young men on the crew beer, and they all declined. This was a positive sign. Ryan Pyles was the supervisor and at all times he was very polite, and extremely patient when I had questions and concerns. They completed the process in September, and I didn't get a check from the Insurance company until December. They gave me a very detailed invoice with exact readings and explanations of all work done. I was happy to make them the first payout of my insurance settlement because I am that appreciative and impressed with their services. I definitely recommend them if you have water mitigation issues.

G. Wilkerson

It is hard to describe the overwhelming feeling when your house has been flooded, and you just don't know what all needs to be done. The guys from Rock Emergency came highly recommended by my next-door neighbors so I hired them to dry mine and am very glad I did! The peace of mind knowing that everything was pulled out, dried, disinfected, and moisture-free certified is worth the cost. The team they had were just a great group of guys, friendly and efficient and very respectful. The crew was talented enough to remove my new countertops without damaging them which will save me a lot of money in reconstruction! Thanks, Rock!

C. Spahr

I have worked with Ryan and Rock Emergency services 3 separate times. Each time he was thorough, responsive, and prices fairly. Their service is highly personalized. I would recommend Ryan and rock Emergency services for all of your property Emergency needs.

D. Kanner
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Rock Emergency

Rock Emergency

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