Rock Emergency Services has 10+ years experience in the restoration industry. In a business where customers stress levels and anxiety can run high Rock will guide you through the process start to finish.
We set the highest standard in water, fire, and mold restoration.
We continuously stay focused and dedicated to self-improvement to make sure our customers have a pleasant experience in a not so pleasant time. Rock Emergency technicians are graded and evaluated on professionalism, response time, and overall customer satisfaction. The feedback we get from our customers is essential for our success. Our employees are certified by the Institute of Inspection Cleaning and Restoration (IICRC), NYS Department of Labor Asbestos Handling, EPA, and OSHA. We strictly abide by their rules and regulations within the cleaning, restoration, and construction industries. Rock Emergency is 24/7 365 company and we always have technicians on call day or night to respond immediately to your call.
Clear communication...our technicians will thoroughly explain the processes and procedures
in which we will take to perform your job and answer any questions you may have and never start anything without your approval
Fast response time
Technicians will be clean cut, polite, always in uniform, and certified by the IICRC
We heavily document the job through notes and photos start to finish to assist in the claims process
Rock Emergency follows all rules and regulations from NYS in accordance
with the IICRC S520 in the mold remediation process.
Offering world class service to our clients while exceeding expectations is at the core of everything we do. We apologize for not having the content you are looking for on this page, but assure you we are still working on perfecting it. In the meantime, remember that we'd love to hear from you, so please call us at 844-ROCK-911 to have your questions answered and concerns addressed.